Veripark Complaints

I used this service very happily for over a year. But then I unexpectedly received a PCN after a visit to my regular car park. On checking my Veripark account I found that my cars status had changed to "disabled". This was NOT changed by me, I still have the same car and all previous visits are paid up. There is no logical reason why I would have disabled my vehicle from this service.

Veripark are only contactable by snail mail and I have sent 3 letters, two of which were recorded delivery. All have been ignored, one of the recorded deliveries was sent back without explanation the other has disappeared.