Blue Ridge Microfinance Bank Limited Complaints


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Consumer Complaints ( 6 )

SENDER
Olasoji Grace Titilayo
borrowed money from okash when i was about to payback the money offline the app direct me to blue ridge microfinance but after the transaction my loan was still there and i didnt see my money.
I called the costumercare, no respond, i send message to them but no reply have sent the proof but nothing came up please give me back my money if you know you can't clear my loan.

Here are the proof
Your Acct 313XXXX378 Has Been Debited with NGN7,000.00 On 27-MAY-2021 13:17:09 By FIP:USSD:ZIB/BLUE RIDGE MICROFI/USSD_OLA. Bal: NGN3,464.26CR
Comment
COMPLAINT #15307 - Refund / Exchange Issues
SENDER
Olasoji Grace Titilayo
I wanted to pay my okash loan by offline when i was directed to this so called blue ridge microfinance limited which i did i the transaction of #7000 since 27May2021 they've debit me but the loan was still their and i have called costumer care but no respond, i even sent them mail, i even sent them message on whatsApp but no reply
Here are the proof :
Your Acct 313XXXX378 Has Been Debited with NGN7,000.00 On 27-MAY-2021 13:17:09 By FIP:USSD:ZIB/BLUE RIDGE MICROFI/USSD_OLA. Bal: NGN3,464.26CR

Please give me back my money
Or cancel my loan on okash app
Comment
COMPLAINT #15163 - Refund / Exchange Issues
SENDER
Osadebamwen Pullen Aghedo
Paid my loan .But was debited again of 37,543# from my account.Dont know why I be debited after paying my loan.i need a refund asap


Comment
COMPLAINT #13748 - Other Issues
SENDER
Osadebamwen Pullen Aghedo
Paid my loan of 36,543# on 28th March.But was later debited again of 37,543#.Dont know why I be debited wen I hvpaid my loan.pls I want my 37,453refunded back to my account
Reply by Osadebamwen Pullen Aghedo on 8 April, 2021
Am yet to get my money back in my account.You guys are thieves
Reply by Aminu alhassan abubakar on 13 April, 2021
Please return my money you guy are bad people why always take my money after I paid you
Comment
COMPLAINT #13586 - Billing or Collection Issues
SENDER
Balogun odunayo
Am Mr odunayo by name I paid in my repayment loan of 15,204 instead 7,602 into your zenith Bank account as @02/10/2020 at about 16:12/16:14.despite all necessary complaint, WhatsApp sms,calls.no response concerning my refunds as @ 02/10/2020 till now.pls refund my sweat back to me.
Reply by Fagbemi Temitope on 21 October, 2020
You have not repay me back and I took another loan to balanced up you people started to disturbed me when you have not repay me.
If my account is debited again I will seek redress in the law court.
I don't know that am dealing with 419 micro finance bank called Blue Rigde.
Comment
COMPLAINT #7141 - Refund / Exchange Issues
SENDER
Fagbemi Temitope Samuel
My name is FAGBEMI TEMITOPE SAMUEUL. 08036801270 and my GTB Account 0035688784.

I took loan of #20,000 for the first time 0n the 8the Sept 2020 which due on the 28th Sept 2020. Three days to the time they have been calling me and I told the I will paid on the due day.
On the due day a lady call early in the money I told her there is money in my account that they should debited me she no I have to transfer the money to the account which she will send to me. I accepted and sent the money to ZENITH BANK ACCOUNT OF BLUE RIDGE MICROFINANCE BANK 1130085518. I send 26,164. But after and hour the same amount was debited directly from my account.
I lodged my complaint to your email address and also made some calls but nothing was done till now.
Customer Service Issues Photo

Reply by Fagbemi Temitope Samuel on 8 October, 2020
Close to 2 weeks now nothing is done, you are doing your own now!
Comment
COMPLAINT #6963 - Customer Service Issues