Totally rude to me while my money was debited twice! - Consumer Complaint for Blue Ridge Microfinance Bank Limited



SENDER
Fagbemi Temitope Samuel
My name is FAGBEMI TEMITOPE SAMUEUL. 08036801270 and my GTB Account 0035688784.

I took loan of #20,000 for the first time 0n the 8the Sept 2020 which due on the 28th Sept 2020. Three days to the time they have been calling me and I told the I will paid on the due day.
On the due day a lady call early in the money I told her there is money in my account that they should debited me she no I have to transfer the money to the account which she will send to me. I accepted and sent the money to ZENITH BANK ACCOUNT OF BLUE RIDGE MICROFINANCE BANK 1130085518. I send 26,164. But after and hour the same amount was debited directly from my account.
I lodged my complaint to your email address and also made some calls but nothing was done till now.
Customer Service Issues Photo

Reply by Fagbemi Temitope Samuel on 8 October, 2020
Close to 2 weeks now nothing is done, you are doing your own now!
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COMPLAINT #6963 - Customer Service Issues
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