Courts Mauritius Ltd Complaints

Scrolling through my phone, looking for a specific furniture, and found the one... very happy but no measurements was written for this furniture. How to know? Down below, there’s 3 online+ 1 general service chat .. I send my request to the first one but no answer, tried the second , the third then the fourth... then one answer from AURELIE finally. Asked for questions about measurements, how to buy, vouchers, etc; but the answer for each question was, check online, check on the website, call the nearest branch, without any proper answer for any question, like she is doing me a favor to answer me, or I’m disturbing her while she is doing whatever. That’s make me angry... even she don’t have an answer, at least, she could do a proper customer service and tell me she will check and let me know about it later, which another guy KOMAL have done very well. I hope that he will come back with an answer soon. Still waiting.
If Miss AURELIE can’t take her job seriously, she can’t make potential client. She feel like she is doing me favor for answering my text without answering my question and I felt this in a rude way.
This kind of person don’t know how to run business and not doing any good to courts either . She is only doing what she has to do without doing her best just for a salary at the end of the month.
I’m really so sad for her.

I bought many items while i moved in my new house i thought we could trust court mammouth with all the advertisements they do on radio and tv.

I was completely wrong they stole my money, charged me twice on the same credit card, they have never refunded me or sent or refunded the items they could not send to me, i have been calling them, emailing them they do not even bother to answer to me anymore.

They said on the phone that they will refund me in the next 3 days it has been a month now they own me 9,138 rs.

The worst customer service i have never came across in my whole life, people please avoid this shop if something happens to your item they will never try to solve it, they just don't care. The only thing they care about it's taking your money. NOTHING ELSE !!!

I have never left a bad review in my whole life but i cannot let them keep stealing their client.
They are thieves, unprofessional, liars and completely unworthy. Still waiting for my refund.