Mangwanani African Day Spa Complaints

South Africa - Lookout Bldg, Langverwacht Rd, Kuils river
+27 (0) 32 946 0223, 082 313 4350

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Consumer Complaints ( 2 )

SENDER
Euvonne Madamombe
I went to mangwanani for a full day spar with my husband. Everything went well except that i lost my ring. We took pictures before we started the hand massage, which was the second last session we had and my ring was on my finger. After that session upto the time we left, according to the pictures, i was not wearing my ring anymore. So i lost my ring at mangwanani and i will never recomend any one to mangwanani because of dishonest staff. If the staff was honest, because definately somebody saw my ring but decided to keep it for themselves. Mangwanani river valley, i am dissapointed.
Comment
COMPLAINT #7468 - Other Issues
SENDER
Amanda Reddy
Today is my boyfriend's birthday and we had booked prior for a day spa package which according to the consultant was breakfast and lunch on email when we got to the spa at sibaya we was told its only breakfast. however, issues were addressed with the branch manager. next issue was we was given a literally torn gown to wear which is unacceptable and then offered an almost transparent cotton gown which showed my boyfriend's underwear not good.....we was later given a better gown and taken to the shoulder massage i was left on three accounts unattended by the therapist with her not even excusing herself and sent an unknown therapist to me just stating hi . i strongly advise consumers not to use mangwanani as my boyfriend was left traumatized with the experience another issue was our feet was washed in bowls that had rust in them.
Comment
COMPLAINT #1486 - Other Issues