Bad service and flies left on dessert - Consumer Complaint for Mangwanani African Day Spa



SENDER
Amanda Reddy
Today is my boyfriend's birthday and we had booked prior for a day spa package which according to the consultant was breakfast and lunch on email when we got to the spa at sibaya we was told its only breakfast. however, issues were addressed with the branch manager. next issue was we was given a literally torn gown to wear which is unacceptable and then offered an almost transparent cotton gown which showed my boyfriend's underwear not good.....we was later given a better gown and taken to the shoulder massage i was left on three accounts unattended by the therapist with her not even excusing herself and sent an unknown therapist to me just stating hi . i strongly advise consumers not to use mangwanani as my boyfriend was left traumatized with the experience another issue was our feet was washed in bowls that had rust in them.
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COMPLAINT #1486 - Other Issues
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