Nandos Head Office Complaints

We ordered click and collect from the Shirley Branch. Our 3 portion of chips and chicken were raw, the spicy rice and coleslaw came in a small when all sides were supposed to be large. I called the branch and spoke with Mark who claimed he was the manager, he was rude and had no customer service skills, and kept asking what do you want me to do. A good manager knows how to resolve issues and keep their customers happy but he showed no skill set. After I explained what customer service is he then offered a refund for just the sides but with further explanation to him he refunded the balance for the meal only.
I am very upset with this service from such a well named restaurant and feel that you should train your employees well.

NANDOS BRANCH IN NEWTON PARK IN P.E DOES NOT COMPLY TO COVID-19 REGULATIONS AND AMENDMENTS . SHARING OF CLOTH MUSK IS NOT ALLOWED. I'M REPRESENTING EX- WORKER THAT WAS DISMISED- SHE ASK TO RETURN UNIFORM WHICH SHE DID. BRENDON DALE ASK HER TO RETURN MUSK. LOT OF UNCONSTITUTIONAL ACTIVITIES THAT ARE HAPPENING IN YOUR BRANCH AND IT DENT THE IMAGE OF THE INSTITUTION . THE EX WORKER IS WAITING FOR FACILITATION OF UIF WHICH HE REFUSED TO COMPLETE UI-19 FORM. I WILL TAKE THIS MATTER TO RELEVANT INSTITUTION IF YOU NOT RESPOND TO THIS MATTER AS SOON AS POSSIBLE

Good evening Sir/ Madam. I am extremely unhappy for the services I got at Airport Junction Branch. I sent my daughters to order 2 milkshakes and a drink and after waiting *20 minutes* I end up to go inside and check. I wondered that the whole staff busy closing and cleaning while my daughters were waiting standing unattended on the receiving dest.
When I told them I am going to call Mr. A. Khan right now, the manager came out and sorted out the metter..... I know Mr. Khan how many ppl complained you or know Mr. Khan....... REALLY BAD AND POOR SERVICRS...... Should I put this metter on social media aswell... you know how ppl talk for small thing there....