TEMBISA UNITED TAXI ASSOCIATION Complaints

South Africa - CHLOORKOP
(011)-393-4035

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Consumer Complaints ( 2 )

SENDER
Busisiwe pretty
We took a taxi this morning at sangweni they said it's johannesburg via Denver then most passegers got off along the way so we remained three of us the driver asked where we are going we told him MTN he said his TAxi is not going to Mtn since it was via Denver we should have taken the one that is via Jeppe he started swearing at us when we told him that we normal take a taxi there as long as it's johannesburg it gets us to MTN he fucked us and stopped the taxi told us to get of ,his not going to Mtn he left as on the way by end his number plate is JC56HC
Comment
COMPLAINT #2699 - Customer Service Issues
SENDER
Prince Letsatsi
I was on my way to work in Edenvale from Midrand on Monday 28/01/2019 at around 17:38 when I decided that the walk from Waterfall View to Chloorkop was time consuming and that I should rather catch a taxi.
I tried to stop a taxi while walking up Allandale Road. There was A White taxi (HD 63 FZ GP) which was driving at high speed in the yellow lane and as it drove past me, he bumps my hand with his mirror which was stretched out by me pointing for a taxi and he gets out of the taxi blamed me and said that I was trying to damage his cars mirror.
He violently gets out his taxi yielding an axe and runs towards me telling me that he will kill me.
This guy started swinging the axe at me, to hit my head and I had to get into a fight with him in order to defend myself from his swinging at me with axe on a public road and this resulted in some bruises and torn clothing.
This is clearly attempting to end someone's life on his behalf after negligent driving and bumping them with a car mirror.
As proof of this incident, he dropped his cellphone after we were done wrestling on the road, when he got back into his vehicle and I picked it up.

What is Santaco's and Tembisa Taxi Associations policy and disciplinary procedure towards taxi drivers or taxi owners ill mannered behavior towards customers and the public because repeatedly I have been trying to call Tembisa taxi association ( 0119255890) to lay a complaint with no luck.
I'm also a step away from going public but need to first hear and understand what is to be done from the associations side before anything else.
Comment
COMPLAINT #1665 - Service Issues