Tuskys - Head Office Complaints

Kenya - Tuskys Supermarket Head Office, Mombasa Rd., Nairobi
(+254) 7222 01901, (+254) (020) 355 53 19, (+254) 0722 201901

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Consumer Complaints ( 4 )

SENDER
Ian
I was told to come with my coop bank card but was robbed in the streets of Nairobi to show up next day with the bank account details refused me because I did not have a physical card from coop bank
Comment
COMPLAINT #6323 - Contract Issues
SENDER
Victoria
Hey . I got a message from you guys regarding internship program, whereby I should use my loyalty card to nominate 2candidates, but once I enter my loyalty card, I get a message that the card is invalid. Kindly assist . my loyalty card number is 410100421661
Comment
COMPLAINT #368 - Other Issues
SENDER
Carol rono
Some electronics in your store doesn't have the warranty. I am suggesting that all electronics should have a warranty.
Comment
COMPLAINT #317 - Guarantee Or Warranty Issues
SENDER
Esther Makori
I shopped at Tuskys Chigware Kisii branch on 30/11/2017 of KSH.5008 using KCB Visa card but at the point of sale, the ETR and printer didn't print the receipt.The supervisor tried to help but didn't manage.i was asked to pay cash and the deducted money was to be refunded after 48 hours.

I have followed the issue with Carolyne Nyaboke and his male colleague but all I get is bad treatment.Every time I ask to see the branch Manager they refuse.
The last time I went they asked me to follow the bank which I feel is not right.

Kindly help
Comment
COMPLAINT #314 - Refund / Exchange Issues