Welit Trading Complaints

Brunei - 1.31 1st Fl The Mall Gadong, Bandar Seri Begawan
242-5238

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Consumer Complaints ( 51 )

SENDER
Christine Nicholls
I ordered two pairs of shoes and a handbag. You took the money from my account and I have never heard anything since - no confirmation email, no tracking info. Awful, awful, fraudulent company.
Comment
COMPLAINT #4377 - Product Issues
SENDER
PETITJEAN Philippe
I ordered 2 pairs of sandals (Birkenstock) from an add on Facebook on the 28th of May 2020. So far, still no delivery and no way to contact the company. We are now the 10th of July 2020. I just wanna know if I will receive it or not. Thanks
Delivery Issues Photo

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COMPLAINT #4341 - Delivery Issues
SENDER
Lois Williams
I ordered 2 pair of Chacos sandals on about May 13, 2020. I paid $49.39. I never received them. I would like a refund.
Lois Williams
Comment
COMPLAINT #4314 - Sales Issues
SENDER
Elpida Orrou
Ordered shoes 32.82 o the 26/5/2020 and received a pair of plastic earrings probably worth .50 cents
Sales Issues Photo

Comment
COMPLAINT #4266 - Sales Issues
SENDER
Katerina Neokleous
I also ordered 2 pair of sandals from birkenstock (€50,29) at 23 of May 2020,from a fb advertisement and through welit trading and has been never delivered. I send them an email few days ago complaining but with no response.
Delivery Issues Photo

Reply by marie-france gyselen on 13 July, 2020
Beste,
Ik heb inderdaad ook 5 paar birkenstocks gekocht
Geld is van mijn rekening al een hele zoektocht gedaan,mailen,via chat,andere die de sandalen aanbieden niets tevergeefs.ik ga wel degelijk verder zoeken en desnoods met hogere stappen
Comment
COMPLAINT #4263 - Delivery Issues
SENDER
Dr Judith Hudson & Mr Duncan Hudson
I ordered two pairs of Birkenstock shoes from you and the payment BND 80.7 or GBP £46.79 was taken from our account on MAY 26.05.2020. One pair of Birkenstock thongs-size 44 Mens sandal and one pair of clogs size 41 Womens shoes.

It is now July 8th 2020 and I have not yet received either information about, or delivery of, this transaction.

Can you give me assurance that these shoes have been despatched? If not can you contact me to arrange a full refund of my money please.
Thank you in consideration of your response
Dr Judith Hudson & Mr Duncan Hudson
Comment
COMPLAINT #4255 - Delivery Issues
SENDER
Machi Karantoni
12/5/2020 I ordered sandals but never delivered (68 euros). I saw the advertising in facebook. I think facebook is also responsible, because of this advertising many people all over the world lost their money.
Comment
COMPLAINT #4194 - Delivery Issues
SENDER
Wendy Carolan
Ordered sandals from
Contacts Reviews (5) Q&A (13)
ADD A PHOTO
COMPANY NAME
Welit Trading
ADDRESS
1.31 1st Fl The Mall Gadong, Bandar Seri Begawan, Brunei
PHONE_NUMBER
242-5238
242-5862

£99 taken; no goods arrived, Cannot contact company
Reply by genni on 7 July, 2020
ho ordinato i sandali sul sito che non era quello ufficiale ma non mi sono mai arrivati.
Comment
COMPLAINT #4178 - Other Issues
SENDER
ms dianne e clegg
On 24/5/2020 David Starkie made a payment of £31.24 = 53.75 BNDs for Birkenstock sandals as advertised on Facebook that day to be delivered to Qunta das Estrelas, Póvoa de Midōes, 3420-201 Portugal. To date they have not arrived - please inform as to their whereabouts.
Reply by Marilyn m hanson on 7 July, 2020
I ordered two pairs of Birkenstock’s sandals at £43 still no delivery m
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COMPLAINT #4146 - Delivery Issues
SENDER
Susan McCulloch
On May 25th 2020 I ordered shoes and boots from WELIT TRADING 1. I have not received the order, and have been billed twice.
I also have recieved no receipt of order. I should have worried about it then. SCAM. Reported to Facebook and Card company.
Comment
COMPLAINT #4122 - Billing or Collection Issues
SENDER
Catherine Gregson
I ordered a pair of Birkenstock sandals on 18th May 2020. Welit Trading took a payment of £32 and failed to provide an order confirmation or deliver the sandals.
Comment
COMPLAINT #4100 - Delivery Issues
SENDER
Clive Sparling
I ordered two pairs of sandals from the company on 24/05/20. First payment failed to go through so processed again and this time successful payment. To date still no footwear received and two payments taken form credit card.
This is obviously a scam company
Comment
COMPLAINT #3908 - Customer Service Issues
SENDER
Tony Kiernan
I ordered and paid for two pairs of shoes in early May and have I received no acknowledgement or received my order.
Reply by Emilia Pegado on 22 June, 2020
I have ordered a pair of shoes in may and I haven’t received nothing about the order or the order itself
Comment
COMPLAINT #3819 - Delivery Issues
SENDER
Susan Bell
On 13th May I ordered a pair of ecco sandals from the face book page, money taken from my bank account on 18th May
Still waiting delivery!
After reading all the complaints for this company, it is obviously a scam !
What are face book going to do about it ?
There are over 1.000 complaints, surely someone must stop this !
Reply by Wendy Carolan on 6 July, 2020
Hi, how did you manage to report this scam company to Facebook? I can't find anyway to report being defrauded - all correspondence to Facebook seems to be automated bots.
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COMPLAINT #3818 - Other Issues
SENDER
Sonia Jordan
Ordered 3 pairs 0f footwear on 13.5.20 taken off my credit card, to this date have not received any correspondence apart from a tracking no I took down and details on my credit card statement. This was advertised on Facebook so thought it had been checked out. Facebook needs to check to make sure every advertisement is legit.
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COMPLAINT #3808 - Sales Issues
SENDER
Donna Vincent
I ordered and paid for two pairs of sandals from this company who sent an email confirming they had received the money but they have never delivered the order. I have proof of purchase and their address on my bank statements if required.
Reply by savvas thoma on 17 June, 2020
The exact same think happens to me!! I m senting emails almost every day if they have any news but nothing. Did you find any solution? Please let me know!
Reply by Marion Nolan on 9 July, 2020
Ordered 2 pair of Ecco sneakers on 11th May payment and fee taken from my account on 12th May by Welit Trading in Brunei.I was under the impression I was buying from Eccostores online .I realise now that it's a scam. Disgusted with facebook.

Comment
COMPLAINT #3720 - Delivery Issues
SENDER
Teedee
Judging by the number of complaints filed against this company with no result, I feel filing yet another for non delivery of Birkenstock’s despite payment taken, is a complete waste of time!!
Comment
COMPLAINT #3703 - Other Issues
SENDER
elaine edwards
placed order for three pairs of sandals through facebook advert but have had no confirmation of order and no delivery of items.
Reply by Leen Martens on 14 June, 2020
Hier hetzelfde kunnen we iets ondernemen?
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COMPLAINT #3638 - Delivery Issues
SENDER
Jean Marashlian
I also ordered Birkenstocks in May and have not received them. It is so wrong of Facebook to allow things like this to happen, they are a trusted site.
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COMPLAINT #3610 - Sales Issues
SENDER
Mark Tucker
Having placed an order for shoes on a website advertised via Facebook I have neither received order confirmation or the items I purchased. The website I ordered from no longer exists www.bkseshop.com
Comment
COMPLAINT #3597 - Sales Issues