Welit Trading Complaints

Brunei - 1.31 1st Fl The Mall Gadong, Bandar Seri Begawan
242-5238
www.bruneiyp.com/company/42360/Welit_Trading

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Consumer Complaints ( 51 )

SENDER
H. Barry
WELIT TRADING 1
Through advert on Facebook
(ECCOSTORES.COM) trading as

Purchased some footwear, when not dispached within 2 weeks , delved deeper. It appears the company is a scam. I believe Facebook should be investigating authenticity of companys before allowing to use network. Money taken straight away and no further contact. Bitterely disappointing. Authentic companys should also be made aware
Reply by Andreas Kozakis on 16 June, 2020
Dear sir
I place an order from you on Saturday, 23rd may 2020 for two pairs of Birkenstock (one male and one female style). Still though waiting for the delivery. The total amount was €43,22. Can you please give me details of my order.

Regards
Andreas kozakis
Reply by Donna Vincent on 16 June, 2020
I have experienced the same issue and have had money taken without goods arriving.
Reply by Cathy Smith on 16 June, 2020
I also did the same on 25/5, did not receive any order confirmation and no goods, so this is a definitely a scam via Facebook.
Reply by Bie Franken on 19 June, 2020
Unfortunately I did the same and ordered Birkenstock shoes for the whole family :-(
Did this on May 26. I received an order confirmation but no shoes.
I agree that Facebook should look into this deeper before they allow companies to advert on their platform...
Reply by Catherine Gregson on 26 June, 2020
I ordered a pair of “Birkenstock’s” on 18th May and money taken but no delivery.
Reply by Sylvia Valentine on 5 July, 2020
It must be a scam as I ordered On the 05.05.2020 I have tried to email no such email and this was on Facebook fed you with getting scammed maybe Facebook should pay us back what we have lost , they should look more into there ad
Reply by D Edmead on 7 July, 2020
I have also been scammed. This was a facebook advert, shops were shut and we needed shoes. I ordered some Birkenstocks for me and my child. I am so angry to have lost so much money.
Reply by Lucette Van den Bossche on 7 July, 2020
On May 12, 2020, I ordered and paid 145 BND (= 95.84 €) for sandals and footwear from the Ecco brand. So far received nothing from my order. I no longer get to the link: https://www.eccostores.com/women-c-3.html?zenid=lg5fbqqi5jaj92oj71gd8k5ad1
I file a complaint on facebook and with my cardholder
Reply by Mary Kearns on 8 July, 2020
If it sounds too good to be true then it is too good to be true. Sadly I also fell for this scam on May 25th - ordered two pair of Birkenstocks and no delivery so far. I wonder if there is any comeback on Visa?
Reply by ELENI DAMIANOPOULOU on 21 July, 2020
I also bought two pair of shoes from Welit Trading
( March 2020), they took the money from my bank account(50 euros) and the shoes never arrived. Welit Trading definitely is a fraudulent company!
Reply by Nicolas on 11 August, 2020
I payed 4 pair of birk and never received
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Reply by Tyreclodo on 27 August, 2020
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Comment
COMPLAINT #3570 - Other Issues
SENDER
Agalis Manessi
non arrival
I ordered two pairs of sandals from this site via Instagram. The money was collected from my account, but no receipt of purchase arrived nor the sandals. How can I get my money back? This is clearly a scam.
Reply by Kevin Hynes on 11 June, 2020
Same here, under the naive presumption that somehow Instagram would only have legitimate sites allowed on their platform. Feeling very foolish.
Reply by Nicola Stone on 16 June, 2020
Same here. Through Facebook. Very disappointing that these social media sites are not monitoring things like this.
Reply by Claire Allison on 21 June, 2020
Yet another purchase and no goods, no email recepit either via facebook advert. :(
Reply by Ann P Heading on 23 June, 2020
Me as well ,I contacted the fraud investigators for my bank ,my payment was taken out on the 14May
Reply by Pauline Cook on 7 July, 2020
Ordered sandals in May and no goods received. This was my 'proof' of order received from email address [email protected].
The URL below doesn't work
Pauline Cook
EMAIL_THANKS_FOR_SHOPPING
EMAIL_DETAILS_FOLLOW
EMAIL_SEPARATOR
EMAIL_TEXT_ORDER_NUMBER 5806
EMAIL_TEXT_DATE_ORDERED Monday 25 May, 2020
EMAIL_TEXT_INVOICE_URL https://www.bkseshop.com/index.php?main_page=account_history_info&order_id=5806

EMAIL_TEXT_PRODUCTS
EMAIL_SEPARATOR
1 x Arizona Birko&#45;Flor Blue (sanpro_551) = €25.00
Size EU41
EMAIL_SEPARATOR
Sub-Total: €25.00
Flat Rate (Best Way): €9.90
Total: €34.90
Reply by Elizabeth Newington on 13 July, 2020
Ditto. Feeling very foolish. Claiming 'sale dispute' through VISA at the moment. Website now not working to even contact them!
Comment
COMPLAINT #3559 - Delivery Issues
SENDER
Kim Sloan
Birkenstock site via facebook no delivery
I bought sandals via a Facebook ad and have not received an order confirmation and no product received. I have to say, I'll never buy from a Facebook ad again. Assumed as advertising on FB it was legitimate. £68.17 lost
Reply by Jane Damer on 14 June, 2020
Yes this is a big fraud as many people have bought birkenstocks, me too on 25th May via Instagram, never again! I did receive confirmation of payment in my spam email but after 10 days the email disappeared and I forgot to take it out of spam. This is clearly a bogus company. My advice, never buy anything unless its via paypal.
Reply by Annalisa on 17 June, 2020
Il 27 maggio 2020,stesso problema:annuncio pubblicitario su Fb, il sito sembrava quello ufficiale Birkenstock. 45 euro persi...
Scalati soldi, nessuna mail di conferma o tracciamento ordine. Sandali mai consegnati.
È possibile agire in qualche modo per sollecitare Birkenstock a monitorare/segnalare queste truffe? È possibile qualche azione di recupero/denuncia?
Comment
COMPLAINT #3531 - Delivery Issues
SENDER
Anamarija Čaljkušić
Report
I ordered sneakers from this site. the money was collected from the account and the sneakers never arrived. they do not respond to emails. a great fraud. how can we get our money back
Comment
COMPLAINT #3496 - Customer Service Issues
SENDER
Florence Vyner
Payed for an item that didn’t arrive
I purchased sandals from Welit, I was suspicious when I didn’t receive an email confirmation of my purchase. The money has left my account and I’ve had no item. Do not buy from this company, if it exist!!!
Comment
COMPLAINT #3494 - Other Issues
SENDER
Orla Redmond
Goods not delivered
I ordered shoes from a supposed Russell and Bromley site...72.98€ was taken from my account on 18.05 2020...I never got a confirmation email regarding my purchases and never received my goods..please advise
Comment
COMPLAINT #3484 - Customer Service Issues
SENDER
Natalie Kennelly
Birkenstock's Never Delivered
Like many who have a complaint, bought sandals via a Facebook ad and never received. I have to say, I'll never buy from a Facebook ad again. This is the second time, different company/product but still a Facebook ad.
Reply by Wendy Carolan on 6 July, 2020
Very same thing happened to me (and apparently a ts I contact the company - lot of other people!) Nationwide Fraud Dept insists I contact the company. Has anyone been able to do this???
Reply by Karen Barnacle on 14 August, 2020
I sent an email to the address given on my ‘confirmation email’ which immediately bounced bank. That was enough for my card provider to refund me and pursue them
Comment
COMPLAINT #3458 - Product Issues
SENDER
Kim Ford-Glitherow
No confirmation of goods
Ordered a pair of birkenstocks on 24thmay 2020 ,have had no confirmation about delivery ,or able to track itembbut they have taken the money
Comment
COMPLAINT #3456 - Delivery Issues
SENDER
Beneta
Charged twice money taken without authorisation and no goods
Placed an order and when paying was told card was invalid and to try again. Went to place order a second time and card went through. Have since checked my account and money was taken twice for the one order. ie. money was taken without authorisation.
When will my money be returned and will I receive the order??/
Reply by Michael on 7 June, 2020
I had the same experience. Paid, was shown invalid, paid again and the money was taken once. And no shoes.
Comment
COMPLAINT #3399 - Billing or Collection Issues
SENDER
Neil Bowles
Taking money from credit card without authorisation
Was going to order shoes from a Facebook advertisement but prior to finalising my purchase I looked at reviews for this company and decided against it as the company has very poor reviews. So I did not complete the purchase process, somehow the information I had already completed was enough for the company to withdrawn money without my authorisation.
Reply by Neil Bowles on 29 May, 2020
As with the other complaint, I also would like to know where my money is and will I get it back?
Comment
COMPLAINT #3307 - Other Issues
SENDER
suzana duhovnik
BIRKSEUSHOP
I have bought shoes in your Birkseushop and i didn receive any informations about my order. Later i found on the net bad reviews about this shop, so i want to know what happened?
Will you send me my order?
Will you return me money?
Or what?

Please let me know.

Suzana Duhovnik

Reply by Galina Berzina on 1 June, 2020
Exactly my case. Wondering how we can start some legal procedure against this company?
Reply by marco nizzardo on 1 June, 2020
Same experience,money has been taken and they have dissapeared. No answer after 5 emails. I will never buy anything else from a facebood advertise
Reply by Caitríona walsh on 2 June, 2020
Trading as Welit 1
Reply by Lisa Adams on 3 June, 2020
Exactly the same issue, ordered some Birkenstock’s from this welit company via Facebook on 22nd May, I realised after I paid for them it was a bad idea, I contacted my bank straight away, I will start proceedings with them now to get my money back!
Reply by Amalia Filip on 5 June, 2020
Same scam. They also try to contact you from [email protected] in order to get more personal information. Beware of pdilu.top too.
Reply by Anamarija Čaljkušić on 5 June, 2020
Uzeli su novac s računa, a tenisice nisu stigle. Na mailove ne odgovaraju. Velika prijevara. Što možemo napraviti da dobijemo svoje novce?
Reply by Susan Johnson on 7 June, 2020
Ordered 2 pairs of sandals a d 2 pairs of boots that have not arrived it was on facebook, should have known this company 'wellit 1 ' need stopping
Reply by Cosima Annicchiarico on 9 June, 2020
The same situation, on 23 may I ordered the Birkenstock and they take my money, but I don't received the email and the shoes.
What we can do?
Reply by Ruben Rossi on 14 July, 2020
è una truffa. io ho segnalato il sito alla polizia
Reply by Fabiana boccanfuso on 14 July, 2020
some happened to me right now, i checked and tried to cancel my oredr but i still havent got any answers from them
Reply by Diana Methold on 23 July, 2020
Scammed by the same Facebook ad for Birkenstock sandals, but after complaining to [email protected] I received a tracking number and can you believe I've just received a cheap pair of earrings from an address in China! My furious email today has been rejected as the site is no longer accessible! How do I get my money back?
Reply by Ian Findley on 21 September, 2020
I got the earings as well..
Comment
COMPLAINT #3184 - Delivery Issues
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