Not what I asked for at all!!! - Consumer Complaint for INCREDIBLE CONNECTION - HEAD OFFICE



SENDER
Alvia Isaacs Deyce
I bought a ASUS VivoBook laptop on Friday 29 2020 at Garden route Mall George.The assistant told me they had nothing on display for me to test or see but assured me this laptop had all basic funtions needed for school and watching Dvd's....I even went back a few minutes later to purchase Canon PIXMA INK....I just opened everything for the first time.I AM SITTING HERE NOW shocked and very dissapionted...I bought ink ...wasted money .....bought Dvd's ....now what.....I literally feel like crying as I paid alot for this laptop and ink goes at almost R500 a cartridge....Very bad servive....I went back to purchase the ink and the same assistant help me ....what da....money does not grow on trees... people are supposed to be trained and assist correctly that is Why they are there to assist right....i cannot leave this like this ....I want another laptop.Im packing everything back now...school is starting...Ill wait on a response but Im taking this laptop back...exchange or Ill take it further.
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COMPLAINT #11508 - Product Issues
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