I am filing this letter to complain your AO named Leizel Lagarteja of Keyland Arnaiz building Legapi village,makati.The said AO she offered me for a renewal of my personal loan,I avail the 150k for 36months.Since I need a money I agreed to this offer,but before that I file a loan application to an agent for 100k.And decided to cancel it since I am much more interested to the offer of ms.liezel.
But Liezel Lagarteja did not accomodate well my request I always send an email to her to rush the process for medical purposes but ms.liezel did not assist me well what is the update of my request.Its been 8days now since I agreed but up to now no response at all.Ms.liezel is not that good for accomodating the request of the client,the service is not good.
Requesting for assistance please to process my renewal of personal loan.