Eastrand mall no taxis going to Kempton Park at 7 - Consumer Complaint for KEMPTON PARK TAXI ASSOCIATION



SENDER
Bontle Hope Chaba
I work in eastrand mall and rely on public transport. The mall had recently changed trading hours to 7pm meaning people are working until 7pm.

On Monday the 13/10/2020 I was at the taxi rank at 19:09 and found no taxi for Kempton Park, I live in town and all the other taxis aren’t even going my direction. There was a taxi for ramaphosa, daveyton, even kwa thema had. Tsakane , vosloorus, tembisa too! Hai guys I was left stranded looking for a person who could fetch me. Why are all the other taxis available for the commuter who are working and knocking off at 7 pm available. What must I do as I rely on public transport???
Two ladies atleast where available , I was relieved that I’m not the only one, only for them to decide it is better to go with a taxi going to tembisa than just standing. I unfortunately was unlucky as I said before I live in town.
If the mall is trading until such hours (7pm) commuters should know there’s transport available.

The picture below shows until what time I was still in eastrand mall calling to get fetched as it was unsafe to be on my phone waiting for nothing and having random men check on me.
Service Issues Photo

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COMPLAINT #7392 - Service Issues
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