No installation - Consumer Complaint for Flow Jamaica



SENDER
Casia Johnson
RECIPIENT
Flow Jamaica
I have applied for the flow service since January 28,2021 and I am yet to receive the service! It has been 2 months now! I was assured that this could be installed before I moved to where I am now. What has me peeved is the fact that my husband has lost his job because of their lackluster service and nonchalant attitude towards us. This is slackness and i will continue to file complaints and take it higher if I must because I NEED to internet!!
Reply by Winston ELLIS on 2 April, 2021
What a waste of time company. Both their customer service and engineers are incompetent. I have not had propper service for nearly 2 years it gets fixed one day followed by a collapse the next. They have you waiting in ALL DAY and the engineers don't turn up and write that the customer was unavailable!!! DISGUSTING COMPANY!!!!
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COMPLAINT #13572 - Sales Issues
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