credit card machine not working franchise - Consumer Complaint for Mercury Drug - HEAD OFFICE

I purchase medicine last may 20 2021 mercury drug sn fdo mendoza city medical plaza bldg mendoza stm sto rosario city of sn fdo pamp. transaction# 0000354079 cashier glaisa date may 20 2021 purchase medicine said credit card machine not working I pais cash instead I can use my card. second purhase may 26 2021 trans # 0000351417 same branch again credit card machine not working cashier marivic. meaning staff or manager on this branch they dont care they did not report the machine credit card loss of sale on the company why 1week until now machine for card is not working they dont care kindly investigate this one and I need a proper action for the in charge of the store. you loosing sale because of the concerned they dont care about the c.card machine to be reported