Over chargers sold wrong plan - Consumer Complaint for Flow Jamaica



SENDER
Cordel laing
RECIPIENT
Flow Jamaica
Hi flow gave me a contract. My bill was high so I called ask them give me unlimited data plan. I notice bill kept going up and up. Called ask them am I not on unlimited plan why you keep telling me. My data soon exceed They said it unlimited that how it iOS you don’t get charged. Then again bill still going up. Called again ask why the bill high they said oversea call Ok. Anyway I put the app on the phone so I cud pay the bill. I saw it said 5g data. I said really so I called ask them am I on unlimited. The lady said no. I said omg. Why lord have these person selling misinformation. I ask them to pull up my call logs they will see that I have repeatedly ask fir unlimited. I believe my right have been breached. I don’t got constant internet. Don’t work. I pay my bill yet I’m not getting the service I sign up fir. I call complain my internet rubbish. Got get signal not even a call back. It’s a part service Dorothy there are in breach as not proving me with the service I’m asking for over charging me. Not given me my rights.
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COMPLAINT #6637 - Contract Issues
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