Hi,
The settlement letter in question. Someone contacted me this morning about an outstanding amount and claimed that I have last paid my account from September last year.
I have settled this account - see your settlement letter and have attached the proof of payment from standard bank, please contact me urgently regarding this.
I have considered using incredible connection again but if this is the way you do business I will take my business elsewhere.
I have a spotless credit record and don't take phone calls like that lightly.
Please get back to me ASAP about this.
Regards
Deon Grobler