EXCESS BILLING - Consumer Complaint for Aramex Lebanon
So, earlier 2019, i had ordered an item worth 100$ and paid 15$ for the delivery fees, upon arrival of my item in lebanon aramex had charged me an extra 28,000LBP approximately 19$, now on the 23rd of December 2019, i received another parcel of same amount of item worth 100$, aramex has now issued a payment receipt of 71,523LBP equivalent to 48$ as custom and handling charges and has also updated the cost of my purchased item as 200,000LBP as against 100$, this is so disheartening. How do i cope with this measures, this company is scam for as long as i know and the goverment needs to intervene cause they actual reap people off their hard earned money, called the customer to verify why i have to pay such huge amount and was told its the custom. what sort is that, when the receipt received is drafted by ARAMEX DEKWENEH LEBANON. Its time for sanctions.
COMPLAINT #2446 - Billing or Collection Issues