speed points not working at vanderbijlpark chicken licken - Consumer Complaint for CHICKEN LICKEN

i would like to formally complaint about the service that i received at chicken licken vanderbijlpark. on the 26th and 30th of May 2021 i visited this outlet to buy my favourite meal and went to drive through to place my order, to my suprise i was told that the machine(speed point machine) was faulty and i have to drive to the nearby atm to withdraw the money and come back to pay for the order. i went and withdrawn money and came back to pay for the order. few days later on the 30 i came to order my favourite meal and this time i decided to que and proceeded inside the outlet for the order. on my arrival i had to wait while other consumers are being assisted because they had cash. the machines were a problem again. it is very dissappointing to have this big franchise who cannot service the customers.