Threw Dstv Explora 3A in shop at Springs Mall on 17-10-2020 - Consumer Complaint for INCREDIBLE CONNECTION - HEAD OFFICE

Bought a Dstv Explora 3 A on 14-08-2020 and since then had a problem, phoned Multichoice a few times because decoder said reboot in progress the whole time, went to Cape Town and it still gave problems, as I am a major rugby fan, wanted to watch rugby when coming back from Cape Town, Multichoice office didnt have stock and went back to Incredible Connection and the Technical Officer said to me he can’t replace it and I lost my cool and threw it on the ground in shop and bought I New one there and then, actually I shouldn’t have bought a New one and support maybe another company as we are very good customers and buying plenty of apple products there, but I’ll think twice now to support Incredible Connection