Bad Service - Consumer Complaint for INCREDIBLE CONNECTION - HEAD OFFICE



SENDER
Ilze Gottschalk
I was at your store in Ilanga Mall, Mbombela. I had a problem with my printer. As I came in, everybody ignored me, even though I was on crutches and struggling. I went to the tech counter. I sat there still being ignored. Eventually I ask if somebody could assist me. I was told that the Tech was on tea and that I had to wait. I sat there for almost an hour. When the Tech came back, he just went into the back. Finally decided to leave. As I went, I wanted to speak to the manager. As I came into his office, it was clear that he was irritated with me. He told me to wait, because he was busy with his computer. That is what is wrong with your business, no wonder people call you Incredible Corruption. I will never buy anything from you again, I will also tell people to buy at any other stores but yours!
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COMPLAINT #12336 - Customer Service Issues
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