Worst service - Consumer Complaint for INCREDIBLE CONNECTION - HEAD OFFICE



SENDER
Janell Smith
Worst service at incredible connection Clearwater Mall Roodepoort. I wanted to buy something that I saw advertised. When I walked into the store, 2 staff members was talking not bothered with me or other customers needing assistance. So I went to them and asked for assistance, one of them (female) said that they can't assist me with a contract, because the Vodacom lady was on leave and will only return on Tuesday and the male staff member said they are offline. When I asked why can't they help me, they said its only the Vodacom lady that can assist me, so I must return on Tuesday or I can go to Northgate Mall. I was disgusted and disappointed and just walked away. If this is the level of service that they give to their patrons, I will not be returning to their stores... incredible disconnection!
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COMPLAINT #15186 - Customer Service Issues
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