Zero customer service - Consumer Complaint for Total Zimbabwe (pvt) Ltd Head Office

I Ecocashed money to Total on Monday to top up my Total card as Paynow wasn't working. I have been trying since yesterday morning to get a consultant to credit my card ASAP since I have no fuel in my car, and nothing has been done - no returning my calls or relying to my emails. As a Total cardholder I am absolutely disgusted by the appalling service.