No installation - Consumer Complaint for Flow Jamaica

Hi, I applied for the service at the Spanish Town outlet in July 2020.They said weeks after that there is an upgrade going on in my area (Ewarton). I waited until the end of August and they told me that the upgrade is now completed but they cancelled my application so I'd now have to reapply. Why did they cancel it in the first place?? Anyway, I reapplied sometime in October at the Sovereign outlet. The technicians came and said that the wrong box is assigned to my house so they'll have to get that fixed. They came back on the 12th of November 2020, and only put in the modem and said they will be back to turn on the service on the post. Until now no one has contacted me or any technician showed up. I'm 8 months pregnant and a teacher and it's highly frustrating. It's hard to buy data to teach my online classes. Flow is the worst I've ever encountered when it comes to customer service . But I leave you guys to God.