refund on my debit order - Consumer Complaint for INCREDIBLE CONNECTION - HEAD OFFICE

good day

in the month of September 2020, i settled my account in full. i received a call from your call center to thank me for settling my account and i then proceeded to ask her if my account is closed she said "yes it is". the month end approached and my money was deducted , i called and sent several emails for my refund but not once was i assisted .

when your company need the money then you harass us but when i need my money back your company fights and ignores their clients.

this is highly inappropriate and ignorant of your company.

i have been patient and quiet for months thinking you will be helpful however im sure you are just robbing others.

i will put this on all social media platforms and hello peter.

i demand a resolution to my issue and a refund.

i would appreciate a response as soon as possible

thank you