bad experience at Chicken Licken Soshanguve Plaza - Consumer Complaint for CHICKEN LICKEN

I went to chicken licken at Soshanguve Plaza on the 09th of January 2021 and bought rock my soul 6 and left the store. when I was on the way I decided to take out a piece and their meat was old and dry and the colour was showing that its an old meat. i took it back to the restaurant when i got there i showed to one of the staff members and complained about it the staff member was so rude to me and the other staff said yes the meat looks old and dry, i asked them to call out the manager for me and address the matter to him since i wasn't looking for any refunds but another meat instead he refunded me my money he was also very rude and told me that i should never set my foot in the restaurant ever again when i asked him for his name he didn't give me his name. the cashier's name whom i paid to is Seaki.