Good Evening,
My fiancé and I was at your branch at Midway Mews, Midrand this afternoon (5th September @ around 3pm). We entered the store and I was holding his Hand keeping a distance from the other people. Your manager Benjamin humiliated us and refused to serve us because we were holding hands and apparently we were not socially distanced from each other.
He was extremely rude, racist and insulted us in front of other customers. There were 3 other customers who stood up for us and told him that he can’t be so rude and we were distant from other people so it does not matter. Another lady even asked him why they not chasing her because she was standing next to her family however he did not want to hear a word.
He continued to insult us and refuse to serve us. I never felt so humiliated in my life like how I was treated at your branch. I cannot believe this is the service chicken licken gives to their loyal customers and I usually buy from there at least once a week. Benjamin refused to give me the managers number and said that he is the manager and he will do whatever he likes.
I hope you take my complaint seriously and do something about it. Racism is not tolerated in South Africa and I will put this on social media and take it to the papers if chicken licken does not do anything about it.
Await your response.