Good day Sir/Madam
For a while now I wanted to buy a phone, the only IncredibleConnection branch that had it was the one within Menlyn.
I've gone to them two times and called in each time before I went in, each time that I called It was stated that I could buy a phone for a specific price and nowhere was it mentioned that I had to give away my private details to RICA for an unwanted sim card with the purchase of any phone(proven unconstitutional by the Constitutional Court of South Africa).
This I found was only the problem at the Menlyn branch (enforced by the manager), I propose to you that the Menlyn branch is not only false advertising but utilizing RICA information for private purposes. Both very serious issues.
Good luck in solving this issue.