Defective bed side panel - Consumer Complaint for PAN EMIRATES FURNITURE



SENDER
RAJIV SAXENA
Purchased 120 x 200 bed from sharjah branch which was delivered and fixed by Pan on 12.05.2020. Noticed a crack on one of the main side panel within 5 months
Reply by Rajiv saxena on 15 November, 2020
Further to my above complaint # 8460 , the Pan Emirates contacted me and offered to repair the crack side panel which is not accepted at all. They should replace the defective part. I am not asking to replace the bed. Only defective component should be replaced.
Comment
COMPLAINT #8460 - Product Issues
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