Extensive waiting period - Consumer Complaint for Flow Jamaica



SENDER
Ricardo Sudlow
RECIPIENT
Flow Jamaica
Good day I would like to 1st say that between the 2 phone carriers that's your product service is the best by far but your Ocho Rios main office could use a over haul in customer service the lengthy wait time could easily be solved with more trained staff currently there is 1 personnel handling customer service and 1personnel handling new applicants this caused a waiting period of four hours twenty nine minutes and that was just to apply very unprofessional,also the security gaurd posted at the door is the only representative for your company trying to explain issues to him/her is extremely difficult thank you for your cooperation in this matter

Yours Truly
Ricardo Sudlow

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COMPLAINT #6180 - Customer Service Issues
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