Product purchased not satisfactory - Consumer Complaint for CHICKEN LICKEN

I went to Mamelodi chicken licken situated at Mamelodi gardens next to BP garage on Friday 03/06/20 and bought six pieces with a portion of chips. On my arrival at home which is in Mamelodi west I discovered that the pieces as well as the portion of chips were not up to standard. I therefore immediately drove back to return and spoke to the manager by the name of Dinah Ramoroka of which at first they were reluctant to assist me and said it's a problem from their supplier of which I was not willing to agree to. I then explained the challenge of having to drive up and down at my expense considering the fact that I was not assisted in an acceptable manner and I only got an apology by word of mouth from the manager after I demanded her to exchange and provide me with proper products. I feel she was very inconsiderate and not helpful. I tried calling the complaint line several times without any success.