Refund Issues - Consumer Complaint for SportyBet Nigeria

Good day Sportybet customer care headquarter Nigeria I am the mother of Samuel James whom one of your customer played with my account on first of October 2020 which ur I immediately complained to ur customer care and some instruction was given to my son and we followed it by sending his Ids statement of account that d money was dudcted by online Sportybet. We have being calling wasisting credit without any picking the call. B4 submission of the ids he saw some amount came back to his Sportybet account we try to transfer the money into my account and his account all to no avail. In 2 different days with the amount on record. Pls we sent all u requer waiting for the money to use it for family issues today is 26th day now what is happening let me know if I can involve our family lawyer about it my complaint is with first bank where u people deducted my money . for Sportybet office to call my son that they noticed abnormal withdrawal from his account he should give them his pin so that the money will be pay back and he refused to comply. With them we are not sure if is from Sportybet office as said.the phone number was sent to u for verification pls seriously need my money open his Sportybet account so that all the left on phone can be transfer to his account or mine from today tomorrow I NEED MY MONEY OR SPORTYBET WILL BE TAKENG TO COURT THIS WEEK. DON'T ALLOW ME TO CRY TO GOD AS A WIDOW AND FATHERLESS. EXODUS 22:22-24 AS I TEXT THE NUMBER THAT CALLED AFTER DEDUCTING MY MONEY. I HAVE WAITED ENOUGH FOR PEACE TO REIGN BETWEEN ME AND UR OFFICE. REMAIN BLESS.