Trans loading passenger into an entirely different bus - Consumer Complaint for GIGM.com God Is Good Motors- GIG Motors

I boarded a bus this morning from Lagos-Ikotun to Uyo.The bus stopped just outside Lagos to do alignment,afterwards moved to ore,stopped and refused to start.Driver was able to fix the battery head and the journey continued The bus started bringing out smoke from the engine just outside Onitsha.Driver called Asaba and Owerri,no immediate response until 20 mins later Asaba responded that a bus was been fixed before sending down to meet us.A gigm bus now stopped and refused to take us to owerri with the flimsy excuse that when he gets there he will be asked to take us to Uyo.We were left stranded there for another 1hour,driver refused to wait for bus coming from Asaba to pick us and forced us into an uncomfortable bus,and collected extra money from us.This act is really not a nice way for treating customers who trust you to hold your own end of the bargain after paying for the service.I hope this is looked into and not allowed to repeat itself.