Dear sir or madam. I m writing this message to enquire if a representative could feature a coverage on the poor customer service from Flow. I recall reading a coverage regarding the residents of St Mary complaining of the poor customer service from the Port Maria branch For the last nearly 12 months i have requested Flow to disconnect my cable service. I reside in the UK and due to health reasons and Covid19, i been unable to travel. Only way for me to contact Flow from overseas was via whatsapp as contacting them via phone
I have evidence of communication via whatsapp and emails to Port Maria Branch. Each time they promise they will sort it.