Spare batteries unavailable - Consumer Complaint for Hoover Appliances Services & Parts

I have been struggling for MONTHS now to get a new battery for my Wet and Dry handheld vacuum HSV 40.
NO LUCK.
I am VERY disappointed with Hoover's service, as well as Home of Living Brands.
VERY UPSET.
NO RESPONSE.
NO REPLY.
NO NOTHING!!!!!!!!