Leaking geyser and destroyed ceiling board - Consumer Complaint for Ithala Bank

Geyser was leaking and destroyed the ceiling board at my place of residence .The matter was reported and Ithala appointed service providers to make good the situation.The service providers rendered their services. Unfortunately the same problem is happening as before and no action by Ithala yet the matter was reported on the 19th of October 2020 through Ms Mevana.