Hello
I just wanted to inform you about the atrocious service I got at Incredible Connections at Northgate by a lady called Mmapitsi - Firtsly the tv was advertised as R7429.00 but at the counter the sales people said they will give it to me at R6499 but Mmapitsi had already captured the wrong amount and tried to balance the amount by giving me insurance that I did not request!
I wanted to buy it on credit the application process was terrible she was having issues getting emails and her computer was not working properly she was going up and down the place wasting my time. she requested for my 3months banking statement then a couple of days later she asked for the 4th one which really confused me it felt like I was at a circus because there were just too many stupid mistakes done at that place.
I drove to Incredible connections for straight 3 days just to find out how far is my application every time I went there Mmapitsi was absent they said she will be available the next, only on the 3rd day when I started to get annoyed was when the other consultants interested in assisting me I mean it doesn't mean when Mmapitsi is not around everything stops I should've been assisted on the first day but instead they waited for me to get angry first and the other consultant who was helping said Mmapitsi entered the wrong info that is why my application process is taking time and he was also shocked that Mmapitsi requested for 4 months banking statements - One question did Mmapitsi go to training before she got the job because the service I got was unprofessional and very poor if I had to rate her Id give her a -5