DPEX WORLDWIDE EXPRESS Complaints

South Africa - STAMFORD HILL
031-303-5965

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Consumer Complaints ( 4 )

SENDER
SENAYA
Once too one of my shein orders got refunded as the courier failed to deliver it even after it arrived in my country , and my current order is with them and is not delivered too. They don't answer the phone nor reply to emails so there is no way of contacting. I'm dissapointed
Comment
COMPLAINT #14686 - Delivery Issues
SENDER
Nikita Mqhayi
I have made an order online that was meant to be delivered by DPEX months ago, there is no way that I can call them as their phones do not ring at all and nobody respond back via email. I am disgusted by their customer service!
Comment
COMPLAINT #14546 - Delivery Issues
SENDER
Lebata Lerato
My parcel was in transit since August I tracked it in Johannesburg till today I haven't recieved it ,I tried contacting them but the contact details on the web dont seem to be working I have tried texting in their review platforms but still no responses
Delivery Issues Photo

Comment
COMPLAINT #7101 - Delivery Issues
SENDER
Khanyisile Mthethwa
I didn't receive my parcel tracking number 500917148944 when I check it it's out of delivered and when I call the office they told me they didn't receive it
Comment
COMPLAINT #1686 - Delivery Issues