Eternal Plans Incorporated - Head Office Complaints

Philippines - 20th Floor, Citystate Center, 709 Shaw Boulevard, Pasig City
(02) 706-3740, (02) 706-3563
www.eternalplans.net.ph

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Consumer Complaints ( 62 )

SENDER
Cecilia Mendoza
Claim of benefit
It's nearly 6 months now and we haven't receive our claim for my Mother's life plan. How come it's taking long?
Reply by Ceceilia Mendozw on 19 December, 2019
9 months passed...still waiting! Even this complaint site has not feedback to me...this is not good..payments done ages ago and always on time but how come it's difficult to claim our own money....is this company a fraud? Better make action because I am not joking .. I will raise this concern to higher authority...I may not be the one having this problem ...where is the terms and condition bound in this agreement.... do action!
Comment
COMPLAINT #2005 - Service Issues
SENDER
Lovely regina mabborang
Inefficient in releasing cheks for eduplan taking too long to release after enrolment
Antagal ng proseso ng pagpapadala ng cheke para makahabol manlng sa enrolment ng bata. Nung mangolekta kau on time kami nagbabayad... Kung delayed me penalty kami...bakit ngaun antagal nyo magproseso ng claims... Considering na pinaghiraan namin ang perang pinambayad jan.nubg nagmarket kau sinabi nyo na malaking tulong ito samin ngaun malaking abala pa s amin ang nagfollo up lage ng cheke namin...d naman milyon pero maawa naman kau sa amin malaking tulong naman sana sa pagbabayad ng tuition kung on time ang pagpaadala ng cheke
Reply by Mary Ann Miraflor on 16 April, 2019
Puro pangako lang ang mga yan, sasabihin sa yo na ipaprocess at sa ganitong araw darating, ilang follow up na ang inabot wala pa rin, sasabihin sa iyo walang dumating baka next week pa. 4 sem na ang lumipas, 1 lang ang natanggap namin tapos sa darating na pasukan dagdag ulit ng 1 sem, 4 sem na ang pending na cheke na dapat ibibigay nila.
Reply by Ofelia Marbida on 11 June, 2019
Mukhang may mga scam within the organization. Mabilis lang pag nag recruit ng client pero sa serbisyo bulok. Huwag na tayong kukuha from eternal. Learning my lessons too. Ang life insurance ko with Fixed Cash advanatage na supposedly payable pa last July 2016, pagdating sa akin today ( June 11, 2019 ) denied daw dahil nag lapsed ang plan. Fully paid ako with certification of full payment pa. Pinaghirapan natin ang perang pinambayad sa kanila at the same time they been earning from our money. The hell with eternal.
Reply by Aileen cordero on 20 August, 2019
Gud day poh eternal plan kailan ninyo ibigay ang mga pangako ninyo akala ko ba mghintay lng kami sa aming due saan na cheke namin wla lng kaung balita mgrply nman kau
Comment
COMPLAINT #1714 - Delivery Issues
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