Iemas Financial Services Co-op Complaints

I have applied for a payment holiday refund before the 25th. Ive been been phoning everyday for the past 2 weeks and always get a different story. Today finally I spoke to a Woman called Cynthia from contact Centre. She was so rude,impatient, disrespectful towards me. I really wonder how she got a job to work with customers with such bad attitude. I'm very disappointed with the service I have been receiving. Iemas must deal that that woman and I will follow this through until the end to know how she has been dealt with. Ive never seen such arrogance before

Good day Team,

How long should i wait to hear of my application status Jabu from Sasolburg kept saying i should wait...sent him all relevant docs he requested now he does not even pick calls if i call him...

For months I have been sending emails to you collections team to update my credit profile on ITC as it still appears that i owe you for the purchase card of which it was paid of November 2017.

I have settled account with iemas but the debut oder for last went through then i called for follow-up they told me to email my documents which is refund letter,id copy,bank statement on Monday i already done i didnt receive any rospend frm iemas abt my matter than again yeast day i hv iemas my documents again to ref***@iemas.co.za no one responded to my request then again call them this morning one of their consultant told that she help me frm his site.and she confirmed the receiving of my documents,now my life turned to be mass i fired by my landlord bcos i didnt pay his rent im suffering now bcos of iemas my accounts are not up to date today bcos of iemas,its pity for me my id numbers is 8608125706087