PIE CITY - HEAD OFFICE Complaints

I'm at pie city west street on the corner of broad Purchased a R25 pie steak and kidney it's cold and I couldn't eat it so I went to the cashier who told me they don't have a warmer and she exchanged it but still the pie was cold and dry and it was all pastry I'm so very disappointed cause I was really hungry and had a bad experience I couldn't finish the pie the filling wasn't enough I will never buy your pies again.

Hi im Tiisetso Hlapisi i have a problem due to the will of late KENEUOE GLORIA HLAPISI as im the one of the beneficiary in her will she was working for pie city in Durban.she passed away 2016 now its 2021 i didn't get anything as beneficiary so i need help where i can claim who must i contact. thank you here's my no.0719910416

Been at pie city Botshabelo mall several times. I have seen that a single pie can be sold but they refused to sell to me forced me to buy it with a juice. I just want to know if that's how the store operate. And why is it advertised at the menu with it's own price yet it can't be sold.

There is this one sotho consultant ( white in complexion with make-up) who is constantly very rude towards me at your Vaal Mall branch whenever i buy. You need to train and educate her about customer experience and centricity, Initially i thought she had a bad day when she was rude towards me and my wife, hence i let it go. However this is continuing and i am no happy with her services. I am considering to post this unfair treatment on social media in case there is other lots of your customers experiencing this bad servive fro her at your vaal mall branch.

My mommy bought use pies yesterday afternoon at charlsville malls piecity for supper nd i started to eat my pie i found somthing in my pie nd its a peace of steewool in it so i wane know what must i do about it coz the time she bought us the pies the lady who helped us let a pie fell on the ground nd told one of her colleagues to puck it up nd put it in the back witch means in the kitchen so she puted that pie in a packet nd took it to the back so witch means that thay selling this kak to the people dont care what thay serve to us but at the end of the day we pay for what we want nd dont get it for free so im real upset nd disappointed in piecity my 1st time im so upset coz i like piecitys pies

So I went to go buy 3 pies for myself, fiance and my daughter, bare in mind I am 3months pregnant,thos was at the STEENBERG STORE we ate the pies I kept saying it doesn't taste or smell right we ate some more and eventually stopped everything was so sour by this time I was already at home and when I called the store about 20times there was no answer REYLENE cable is the lady that served me and due to this my family is now sick with food poisoning

I went to pie city Southgate yesterday, I asked for a regular pie which was written as R21 she says there's no regular there's only small, she gives me the pie I gave her R200 note which she gives me change R177, I started counting the coins then while busy with the other customer she says its R7 coins, Im like how much is a pie? its it R21. 99 she says yes, the look on her face was like as if everything its international, I then left thinking to my self I wonder how many R2 she is taking from customers, was tired as it was late, just before they close, so I didn't have energy to fight with her.

Hi

I'm 6 months pregnant and had cravings for a chicken n mushroom pie..so I decided to purchase one from west street..when I got to work I decided to have it..whilst eating it i found a long black hair in it..and this is the second time..previously I found a grey hair and had to throw my pie away..I'm not a person to complain but because this happened the second time I had to bring this to your attention..I did not contact pie city because i knew nothing will be done so i decided to to write to yourl..hoping you would find a solution and look into this matter..the Baker should take more precaution when making pies.. this is very unhealthy..not all people look at what they eat ..

Regards

Miss p govender