PinasGift.com Complaints

Philippines - 12th Floor, Unit 10, Espana Tower, Espana Blvd. Manila
(632) 8743-9417 | 5313-6000

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Consumer Complaints ( 3 )

SENDER
Ericka Tan
I ordered some chocolates to an area in Philippines which the customer service replied via email that due to covid, they are not a le to send to the site. I requested for a refund on 21 Dec 20.They replied that they will process the refund and cancellation. Till date, I have not received my refund to the credit card. I have sent a few emails to enquire about this with no response.
Refund / Exchange Issues Photo

Comment
COMPLAINT #12056 - Refund / Exchange Issues
SENDER
Maricon Mangatam
My Family in the Philippines did not received what I ordered to them. We tried to contact them but to no avail.I was really disappointed by their service
Comment
COMPLAINT #12008 - Delivery Issues
SENDER
Vanessa
I ordered birthday gift for my sister in Philippines . I paid with PayPal and it won’t through. I contacted company and they told me they couldn’t deliver or process my order as they don’t receive payment . I contacted both my bank
And PayPal and both confirmed fish pond received the money I sent emails
and done on line chat several
Times but they do not reply
Comment
COMPLAINT #3856 - Sales Issues