Shopee Philippines Complaints

I purchased an item to Shopee and received it. And it wasn't useful for me since it won't fit on me. So I opted a return for refund but shopee declined it. That so annoying. What am I going to do with it Display?

i am an ordinary employees and one of a seller in this online shopping like shopee philippines. i have to order id's 201218V5NW1XTQ & 201217SF9CWX9N, they declare as already returned to the seller, but we did not received the items yet. and they said that it was returned on january 3, 2021 to our guard,We do not have any guard here in our office and we resume on january 4, 2021, who is the one accepted that items. and also december 29, 2020 they returned the other items on date around 6 pm and received by the guard. i also said that our office has no guard and our office hour is always operate from 8 am to 5pm only, from monday to saturday. who is that person are they talking with and received those items. I try to coordinate them but they always say that it almost 30 days beyond and it will be noted in the present.. if they encountered this problem. how can you help me to solve this problem. I'm just an ordinary person and working hard for our daily needs and there is no one who can refund this amount 3,000.00 and 1,200.00 from them. it's not my fault to pay this amount it's hard for me to accept that responsibility because it's not my error.

Shopee customer service rep is of no help at all. Points me to the payment portal while i made the transaction with shopee. It is their problem that the transaction did not push thru. The money is also in their side so why point me to the payment portal. I did not get a refund, this is my second time of the same problem.

i sent the parcel last dec. 4 but until now is in taguig transit theres no movement with tracking number 770096979874

I purchased an item worth 45k plus, but the item size was not right so I returned it but shopee didn’t accepted it and they will returning the items back to me but until now I haven’t received my items worth 45k and I contacted shopee for a month and they said the item has been on the way and or delivered whick I never received and then now they emailed saying they won’t be returning my item because it didn’t pass their quality check which is puzzling because when they sent me the item it passed their quality check and when I returned them suddenly it didn’t pass their quality check? So now their saying I won’t be able to return my money or even the items.