Shopee didn’t returned my items nor money back worth 45,000 pesos - Consumer Complaint for Shopee Philippines

I purchased an item worth 45k plus, but the item size was not right so I returned it but shopee didn’t accepted it and they will returning the items back to me but until now I haven’t received my items worth 45k and I contacted shopee for a month and they said the item has been on the way and or delivered whick I never received and then now they emailed saying they won’t be returning my item because it didn’t pass their quality check which is puzzling because when they sent me the item it passed their quality check and when I returned them suddenly it didn’t pass their quality check? So now their saying I won’t be able to return my money or even the items.