Money refund - Consumer Complaint for PEP STORES

Yesterday I went to purchase some stuff, I get to the machines and swiped the money was approved, before the tills could open the machines shit down, they told me it registered as void and my money will be returned, well it wasn't they told me I must come back today with a bank statement.. My problem is that this happened before and I never got my money back please help.
Reply by Fadwa Pillay on 3 June, 2021
Same thing happened to me & it's been a week and still no money reversed into my account.. Very disappointed as I have to run around & pay for bank statements & send faxes as according to them they haven't received any money even though bank statement showed it approved & the sale went through to Pep!
COMPLAINT #15131 - Refund / Exchange Issues
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