ABSOLUTE SHOCKING SERVICE - Consumer Complaint for Translux - Head Office

Sandra Joseph
Mrs Meyer were booked from Graaff Reinet to Pretoria on 7 January 2018 at 21.45. The bus arrived only at 2:00 on 8 January 2018.

There is absolutely no after hours number to contact to establish if this bus is going to pitch or not. I have tried several numbers and not one was answered.

NO COMMUNICATION to the passengers as to what the problem is. They stood there during the night not knowing if the bus is actually going to pitch. This is UNACCEPTABLE. The safety of Translux passengers are definitely not a priority, especially women and children.
COMPLAINT #1648 - Customer Service Issues
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