Double shipping fee - Consumer Complaint for J&T Express Philippines

The delivery is not directly going to our houses. It will only go to the checkpoint of our community with how many kilometers away from our houses. The reason is that their medical certificate has been expired so they are not allowed to enter pur community. However, The problem last for already a week. They will deliver the parcel to other deliverymen which has other shipping fee (per item) going now to our houses. Double shipping fee is a burden to our pockets. Hope to solve this issue. Thank you