I booked my Asus laptop which I bought on 1 March 2020 for repairing on 13 July 2020. I then received a message from the repairer on 5 August 2020 and since then I havent received any communication.
Today, 21 September 2020,i called the shop (Wonderboom Makro) where i bought at around 12:00 hrs and told that the system was giving challenges and promised to be called back. No one called back and around 15:00 hrs I called 2 times and when transferred to the returns department, my call was cancelled without any help.
I need clarity on the matter of my laptop please