Ill-treated by a security guard - Consumer Complaint for Clicks Store - Head Office



SENDER
Akhona Mogatle
I hereby wish to express my disappointment with the encounter I had yesterday in your store.

Upon entering your store with a shopper bag with fruits which you do not sell, sold especially by Woolies. I was stopped by a security guard and was asked to leave my bag at the door.
This puzzled me as it has never happened to me at Clicks before. I asked her why and refused, she then said it's fine. As I was proceeding to the till point, she stood there waiting on me and told me that big bags do not enter that store and that is the reason why she asked me to leave my bag.

There more I think of this I get disturbed. I stay in that facility and for me to go back to that store, I need you to clarify to me if this is a process, so I may get a different chemist.

Comment
COMPLAINT #8359 - Customer Service Issues
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